Washington City provides electric, water, and sewer utilities.
Electric meters are read on the 1st of every month. If the 1st falls on a weekend or holiday, the meter read date will be adjusted accordingly.
Bills are received around the 25th of each month and are due by the close of the business day on the tenth calendar day of each month. If the tenth calendar day of the month falls on a weekend or national holiday, the bill is due by the close of the business day on the next business day immediately following the 10th calendar day of the month.
Utility payments may also be made at City Hall in person, by mail, or you may drop them in our drop box on the north side of City Hall.
You may also pay online through your local bank if they offer that service. If you choose this method, you may want to visit with your bank to be sure to allow enough time for the payment to process and reach our office prior to the due date in order to avoid penalties.
You may also elect to have your utility bill deducted directly from your bank account monthly on the due date. If you wish to use this method, simply download the ACH form below, complete it and bring it along with the required documentation to City Hall.
The City DOES NOT send shutoff notices on delinquent accounts. Utility accounts not paid by 9 am on the 20th day of the month will be subject to termination and applicable reconnection fees as per city ordinance.
The city has a $150 electric meter deposit, a $50 water meter deposit, and a $25 non-refundable connection fee for utility hookups. The connection fee will be assessed for each hookup, whether for new customers or in-town moves and also applies for disconnects due to nonpayment of services.
To report a street light out, notify City Hall at 785-325-2284 or via email.
Frequently Asked Questions
How do I establish a utility account?
You must complete an application for utility services, provide proof of identification, and pay the current applicable deposit ($150.00 per electric meter and $50 per water meter), plus a $25 connect fee. This may be completed at City Hall during business hours.